Terms and Conditions

Registration Policies

Tuition and Registration

Tuition may be paid by cash, check, or credit card. Individuals may register and pay

  • Online
  • By mail—send registration form and payment to:
    EMA, 800 McHenry Avenue, Suite G, Crystal Lake, IL 60014
  • For Chamber Music, Encore Wind Symphony, Classes and Summer Camps payment-in-full is due at time of registration.
  • For Encore Youth Choir, payment is due at time of registration. Participants may pay in full or select a payment plan.
  • For McHenry County Youth Orchestra is due at time of registration. Participants may pay in full or select a payment plan.
  • For Private Instruction, is due at time of registration. Participants may pay in full or select a payment plan.
  • For Voices in Harmony
    • Plan A – pay annual tuition in full (Fall/Spring/Summer).
    • Plan B – pay Fall/Spring tuition
    • Plan C – pay Summer tuition
    • Payment-in-full is requested one week prior to the beginning of the term
    • Payment not received by the second rehearsal of the term, a late fee will be applied

Individuals are responsible for paying their tuition on time. Statements will be emailed to delinquent accounts; a late fee will be assessed per month of outstanding balance. Individual participation in classes, choirs or private lessons may be forfeited at any time without refund for non-payment.

A $25 fee will be assessed for any returned check.

Tuition Support
Need-based financial aid is available to all families and individuals. We believe that music is an integral part of everyone’s life. Read our Diversity, Equity and Inclusion Statement below. Find out more about our Financial Aid Application and Award process.

Diversity, Equity and Inclusion Statement
We at Encore Music Academy (EMA) dedicate ourselves to creating a welcoming environment. That commitment is inseparable from our commitment to diversity, equity and inclusion. Central to our mission is that all abilities, all ages, and all people have full opportunity to thrive. We know diversity is key to individual growth and music education excellence. Our community is stronger when the voices of all people come together without fear. EMA expects that all relationships among persons in EMA will be professional. We work to build a community free of bias, prejudice, discrimination and harassment. It is the policy of EMA to ensure equal opportunity. EMA does not and will not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, age, national origin, disability, marital status, sexual orientation, military status or any other characteristic protected by federal, state, or local laws and regulations.

Make-Up and Cancellations
EMA reserves the right to cancel a session due to low enrollment. If EMA has to cancel a class/lesson, a make-up class/lesson may be offered. Make-up classes/lessons will not be offered due to individual absence. Classes/lessons missed due to an individual absence are non-refundable. There are no make-ups or refunds for missed choir or orchestra rehearsals.

Withdrawals and Refund Policy
Individuals wishing to withdraw must notify EMA in writing to the Executive Director. The withdrawal request is effective on the date received by the Executive Director and cannot be made retroactive. Withdrawal requests before the start of a term will be granted a full refund, except for choir deposits and retreat fees. Refunds after the first class or rehearsal will be pro-rated and will not be granted after the second class or third rehearsal.

Statements of Authorization, Permission and Required Waivers

COVID-19 Waiver
An inherent risk of exposure to COVID-19 exists in any place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting Encore Music Academy or First Congregational Church you voluntarily assume all risks related to exposure to COVID-19.

Medical Authorization
I hereby authorize the staff or parent volunteers of Encore Music Academy to obtain medical treatment in the event of an emergency. I release Encore Music Academy, their employees, and volunteers from any claim of liability in connection therewith.